Privacy Policy

Last updated: August 27, 2026

DrivingTheory.be is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Belgian data protection law. By using DrivingTheory.be you agree to the terms set out in this policy.

TABLE OF CONTENTS

1. Who We Are
2. What Information We Collect
3. How We Use Your Information
4. Legal Basis for Processing
5. How Long We Keep Your Data
6. Who We Share Your Data With
7. Cookies
8. Your Rights
9. Data Security
10. Children
11. Changes to This Policy
12. How to Contact Us

1. Who We Are

DrivingTheory.be is operated by Anjum Pasha. We are the data controller responsible for your personal data collected through this website. If you have any questions about this policy or how we handle your data, you can contact us at support@drivingtheory.be or via the Contact page on our website.
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2. What Information We Collect

We collect the following categories of personal data: Account information: When you register on DrivingTheory.be we collect your name, email address, and a password. This information is required to create and manage your account. Purchase information: When you purchase a plan through WooCommerce we collect billing details necessary to process your payment. Payment card details are processed directly by our payment provider and are not stored on our servers. Usage data: We may collect information about how you use the platform including pages visited, content accessed, and time spent on the platform. This data is used to improve the platform and is not linked to identifiable personal data. Cookies: We use cookies to maintain your login session and to understand how visitors use our website. See Section 7 for full details.
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3. How We Use Your Information

We use your personal data for the following purposes: • To create and manage your account • To process your subscription purchase and provide access to the content you have paid for • To send you transactional emails such as order confirmations, access expiry reminders, and account notifications • To respond to enquiries you send us via the Contact page • To improve the platform based on usage patterns • To comply with our legal obligations We do not use your personal data for automated decision-making or profiling. We do not sell your personal data to third parties.
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4. Legal Basis for Processing

Under GDPR we process your personal data on the following legal bases: • Contract performance: processing your account registration and subscription purchase is necessary to fulfil the contract between you and DrivingTheory.be • Legitimate interests: improving the platform and sending relevant account notifications • Legal obligation: retaining financial records as required by Belgian law • Consent: where we rely on consent (for example for marketing emails) you have the right to withdraw it at any time
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5. How Long We Keep Your Data

We retain your personal data for as long as is necessary for the purposes set out in this policy: • Account data: retained for as long as your account is active. If you request deletion of your account we will remove your personal data within 30 days subject to any legal retention requirements • Purchase records: retained for 7 years in accordance with Belgian accounting and tax law • Usage data: retained for a maximum of 24 months in anonymised form • Support correspondence: retained for 2 years from the date of the last communication
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6. Who We Share Your Data With

We share your personal data only with the following third-party service providers who assist in operating the platform. Each provider is bound by a data processing agreement: • WooCommerce / WordPress: platform hosting and e-commerce processing • Stripe: payment processing • We do not transfer your personal data outside the European Economic Area (EEA) unless appropriate safeguards are in place. Where transfers occur we ensure compliance with GDPR transfer requirements.
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7. Cookies

DrivingTheory.be uses the following types of cookies: • Essential cookies: required for the platform to function. These include your login session cookie (set by WordPress and ARMember) and your WooCommerce cart cookie. These cannot be disabled without breaking core platform functionality. • Analytics cookies: we may use anonymised analytics to understand how visitors use the site. [UPDATE: specify which analytics tool you use, e.g. Google Analytics, or state that no analytics cookies are used] • Third-party cookies: Vimeo may set cookies when you watch a video lesson. Please refer to the Vimeo Privacy Policy for details. You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in or using the platform.
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8. Your Rights

Under GDPR you have the following rights regarding your personal data: • Right of access: you can request a copy of the personal data we hold about you • Right to rectification: you can ask us to correct inaccurate or incomplete data • Right to erasure: you can ask us to delete your personal data subject to legal retention requirements • Right to restriction: you can ask us to restrict how we use your data in certain circumstances • Right to object: you can object to processing based on legitimate interests • Right to withdraw consent: where processing is based on consent you can withdraw it at any time To exercise any of these rights please contact us at support@drivingtheory.be . We will respond within 30 days. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autoriteit Persoonsgegevens / Autorité de protection des données) at www.dataprotectionauthority.be.
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9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These measures include: • Secure HTTPS connection across all pages • Protected storage of PDF files — eBooks are not served from publicly accessible URLs • Password hashing — passwords are never stored in plain text • Access controls — subscriber content is protected by ARMember access rules No method of transmission or storage is 100% secure. If you believe your account has been compromised please contact us immediately.
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11. Children

DrivingTheory.be is intended for adults preparing for the Belgian driving licence theory exam. The platform is not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe we have inadvertently collected data from a child please contact us and we will delete it promptly.
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12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
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11. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: Email: [EMAIL ADDRESS — update] Contact form: https://drivingtheory.be/contact/ Postal address: [ADDRESS — update if applicable] We aim to respond to all privacy-related enquiries within 5 business days.
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